HAVELI EAST WEST DESIGNS
Address: PAL HOUSE, GULAB SAGAR, JODHPUR, Rajasthan – 342001
GSTIN: 08ADSPR3505NIZV
Email: info@havelieastwestdesigns.in
Phone: +91 9829023247

1. Introduction

Welcome to HAVELI EAST WEST DESIGNS (“we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from havelieastwestdesigns.in (“Website”).

By using our website, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

We collect personal and non-personal information to provide and improve our products and services.

a) Personal Information

When you place an order, register on our website, or contact us, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Payment details (processed securely via payment gateway)

  • Order history and preferences

b) Non-Personal Information

We may automatically collect certain technical data such as:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (pages visited, time spent, etc.)

  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Communicate with you about your purchase or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails or offers (only with your consent)

  • Comply with legal or tax obligations

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Your payment information is encrypted and processed securely through trusted third-party payment gateways. We do not store your credit/debit card details on our servers.

However, no online data transmission can be guaranteed 100% secure. You share your information at your own discretion.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, improve site functionality, and analyze website traffic.

You can disable cookies in your browser settings, but some parts of the website may not function properly if you do so.

6. Sharing of Information

We respect your privacy — your personal data is never sold or rented to any third party.

We may share information only with:

  • Trusted service providers (e.g., shipping partners, payment gateways) to process your order.

  • Legal authorities, if required by law or to protect our rights and property.

All third-party partners are obligated to handle your information securely and in compliance with privacy laws.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions

  • Provide after-sales support

  • Meet legal, accounting, or tax requirements

After that period, your information will be securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access and review your personal information we hold.

  • Request correction or deletion of your data.

  • Withdraw consent to receive marketing communications.

To exercise these rights, contact us at info@havelieastwestdesigns.in.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media).
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before sharing your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons.
The revised policy will be posted on this page with an updated “Effective Date.”

11. Consent

By using our website, submitting your information, or making a purchase, you consent to our collection, use, and disclosure of your data as described in this Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact:

HAVELI EAST WEST DESIGNS
📍 PAL HOUSE, GULAB SAGAR, JODHPUR, Rajasthan – 342001
📧 Email: info@havelieastwestdesigns.in
📞 Phone: +91 9829023247